Returns & Exchanges

At Smoke Smart, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team via email or our online portal with your order number and the reason for the return to receive a Return Authorization number.

• 2.
  Package Your Items

  Securely place the unused items in their original packaging, ensuring all manuals and accessories are included to prevent damage during transit.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label or use your preferred carrier to send the package back to our centralized distribution center.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.